1. INTRODUCTION

Welcome to NhatNam Fine Foods. We are specializes in manufacturing and distributing foods and spices and the headquarter at 112/5 Pho Quang Street, Ward 9, Phu Nhuan District, Ho Chi Minh City.
When you access our website, you agree to these terms. The web site reserves the right to change, modify, add or discontinue any part of these Terms of Sale, at any time. Changes take effect immediately upon posting on the site without prior notice. And when you continue to use the site, after the changes to this Terms have been posted, you agree to the changes. Please check regularly to update our changes.

2. INSTRUCTIONS ON USING THE WEBSITE

When entering our web site, customers must be 18 years of age or under the supervision of a parent or legal guardian. Clients ensure that they have full civil acts in order to conduct goods purchase and sale transactions according to the current provisions of Vietnamese law. We will issue an account so that customers can purchase on the website NhatNam within the Terms and Conditions of use. Customers will have to register the account with credentials about themselves and must update if any changes. Each visitor is responsible for their password, account and activity on the web. In addition, customers must notify us when the account is accessed illegally. We do not bear any liability, whether directly or indirectly, for any damage or loss caused by your failure to comply with the regulations. Use of any part of this website is prohibited for commercial purposes or on behalf of any third party without our written permission. If you violate any of these terms, we will cancel your account without notice. During the registration process, you agree to receive promotional emails from the website. If you do not want to continue to receive mail, you can refuse by clicking the link at the bottom of every email ad.

3. CONSENT OF CUSTOMER

All content of the website and your comments are our property. If we detect any fraudulent information, we will immediately lock your account or apply other measures in accordance with the laws of Vietnam.

4. ACCEPTANCE OF GOODS AND PRICE

We reserve the right to refuse or cancel your order for any reason whatsoever in connection with technical error, systematic objectively at any time. We can ask more about phone number and address before ordering. We are committed to providing the most accurate price information to consumers. However, there are occasional mistakes, for example, if the product price is not displayed correctly on the website or the price is incorrect, we will contact the instructions or notice to cancel the order. for you. We also have the right to refuse or cancel any order whether or not it has been or has not been confirmed or paid.

5. CHANGE OR CANCELLATION

In all cases, customers have the right to terminate the transaction if they have taken the following measures: Inform NhatNam of the cancellation of the transaction via the hotline (028) 3847-9216 or the message at https://www.nhatnamfinefoods.com/en/contact & return the goods received but not used or enjoy any benefits from the goods.

6. RESOLUTION OF INFECTIOUS DISCUSSION

Customer is responsible for providing complete and accurate information when participating in transactions at NhatNam. In case the customer entered the wrong information and sent to the NhatNam, NhatNam has the right to refuse to perform the transaction. In addition, in any case, the customer has the right to unilaterally terminate the transaction if the following measures have been taken: Notify NhatNam via hotline (028) 3847-9216 or the address at https://www.nhatnamfinefoods.com/en/contact. Return of goods received but not used or enjoy any benefits from the goods.

In the event of false information arising from the NhatNam that NhatNam can prove it is a system error or from a third party (wrong product price, wrong origin, …), NhatNam will compensate the customer for a code Discount for subsequent purchases with face value on a case-by-case basis and the right not to make a defective transaction.

7. BRANDS & COPYRIGHTS

All intellectual property rights (whether registered or unregistered), information content and all design, text, graphics, software, images, video, music, audio, Software, softwares and software are all assets of NhatNam Fine Foods. The entire content of the site is protected by copyright laws of Vietnam and international conventions. Copyright reserved.

8. LEGAL RIGHTS

The terms, conditions and contents of this website are governed by the laws of Vietnam and the courts in Vietnam will settle any disputes arising out of the unauthorized use of this site.

9. CONFIDENTIALITY

Our website respects confidentiality and uses best practices to protect your information and payment. Your information during the payment process will be encrypted to ensure security. After you complete the order process, you will exit the safe mode. You may not use any other program, tool or other means to interfere with the system or alter the data structure. The website also prohibits the spreading, propagation, or promotion of any activity that interferes with, disrupts or infiltrates system data. The individual or organization will be deprived of all rights and will be prosecuted if necessary. Any transaction information will be kept confidential except in the case of legal requirements.

10. SAFETY & CONVENIENT PAYMENT

NhatNam provide different payment methods, please contact us for more details.

11. SECURITY TO TRANSACTION SAFETY

We use the services to protect information about the content that the seller posted the product on NhatNam. In order to ensure that transactions are successfully carried out, maximum risk can be minimized.

12. SETTLEMENT OF DISPUTES

Any dispute, complaint or dispute arising out of or in connection with the transaction at NhatNam or these Terms and Conditions shall be settled by negotiation, conciliation, arbitration and / or court action. According to the Law on Consumer Protection Chapter 4 on Settlement of Disputes between Consumers and Organizations and Individuals Trading in Goods and Services.

13. LAW & COMPETENCE IN THE VIETNAM TERRITORY

All these Terms and Conditions and the Agreement (and all obligations arising out of or relating to this Agreement) shall be governed by and construed in accordance with the laws of Vietnam. If any dispute arises under these Terms of Use, you have the right to file a complaint / grievance to the competent court in Vietnam for settlement.