2. FORMS OF APPLICATION:
Free delivery within the urban districts of the Ho Chi Minh City .
3. TIME OF DELIVERY:
– Delivery time will be from 1 to 4 days depending on the distance of transportation and request to receive goods at specific time of customers.
– In some objective cases, NhatNam can delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, broken vehicles on the way of delivery, problems in the export process line.
– If you have any questions about shipping information, please contact our hotline for assistance.
4. RESPONSIBILITY FOR CARGO TRANSPORTATION.
– NhatNam Fine Foods will be responsible for the goods and the risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
– You have the responsibility to check the goods upon receipt. When goods are found damaged, scratched, broken, distorted, or wrong goods, sign the status of goods with the delivery staff and promptly notify the Customer Care Department at the hotline number of NhatNam Fine Foods.
– After you have signed the receipt without comment or comment on the goods, NhatNam is not responsible for the request for payment due to damage, scratches, breakage, distortion, wrong goods. from you later.
– If the shipping service is chosen and selected by you, you will be responsible for the goods and the risks of loss or damage of the goods during the transportation of goods from the company’s warehouse. to you. The customer will be responsible for freight and related losses.
5. OTHER CONDITIONS
– The free delivery policy may not apply to products purchased in the promotion, gold price ….
– Cost of road, village or parking fees paid by the customer (if any).
– DacSan247 only delivery to the right customers that customers registered when buying. In the course of delivery, if there is an unclear change of address, we have the right to refuse the delivery and request the customer to receive the goods at the place of sale of NhatNam.
– If the delivery address is not clear, in the corner, or in dangerous places, hilly areas, transport vehicles are difficult, we have the right to refuse transportation, delivery direct. Then we will transport to a temporary address near the customer’s address and notify you, please visit this temporary address and receive goods.
– In the event of force majeure, due to natural disaster, flood, bridge failure …, we are not responsible for compensation arising from wrong delivery of goods or not transporting goods to the place. as agreed with the customer.
– If we have shipped to the place of delivery as agreed at the time of purchase, but for some reason customers request to return goods, then the customer must bear the shipping costs as prescribed.
– For heavy and bulky products that need to be transported to the floor without elevator, customers are requested to assist in delivery.
– On special days or public holidays due to general traffic restrictions (forbidden road for some vehicles …) the delivery time may change, we will call the customer to Unified delivery time.